Scrawlaura currently ships exclusively within Hong Kong. We do not offer international shipping at this time.
Scrawlaura offers completely free shipping on all orders delivered within Hong Kong. There are no hidden fees, ever.
Orders are typically delivered within 2 to 3 business days. This includes 1 business day for order preparation and packaging. While we strive to meet our deadlines, external weather events or unavoidable circumstances may cause delay in delivery.
Yes, you will receive a confirmation notification in your email address from Scrawlaura. Once your order is dispatched, you will be notified by our team.
Our brand accepts Cash on Delivery only. You are required to pay the exact amount to the delivery representative, once the order has reached your address.
No online payment is required. The total amount you see at your checkout is the final price you pay at your doorstep.
Yes, Cash on Delivery is available across all delivery zones within Hong Kong, without any additional or hidden charges.
After your order is confirmed, and in case you want to cancel your order, please contact us immediately through email. Once your order is dispatched, order cancellations will not be entertained.
We offer a 30-day product return policy which starts from the date of order delivery. You can only apply for a product return, if you received a wrong size or a damaged dress.
Contact our team through email or our Contact Us page. Our expert team will guide you through the remaining return process.
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