Personal privacy is a priority for Scrawlaura. This document explains
how we gather, utilize, and protect your details
while you browse our online boutique.
We function within Hong Kong and strictly follow the
Personal
Data (Privacy) Ordinance (PDPO). By using our site, you
agree to the practices shared here.
Information We Gather
When you shop with us, we collect details you provide. This includes
your full name, shipping address, and email. We
also collect browsing data like your IP address and device type. This
happens through cookies or similar tools. This
data helps us understand how you navigate our pages.
We only ask for information that is necessary to fulfill your orders or
improve your journey on our site. Providing this
information is usually voluntary, but refusing might mean we cannot
process your purchase.
How We Utilize Your Data
Your details serve several purposes. Primarily, we use them to handle
your orders and ship your dresses to your
doorstep. We also use your email to send updates about your parcel.
Beyond shipping, we analyze site traffic to make our
interface more user-friendly.
If you provide consent, we may send you news about our latest styles. We
never use your information for reasons
unrelated to our clothing business without asking you first.
Data Sharing and Third Parties
We do not sell your personal details. However, we share necessary data
with partners who help us function. This includes
delivery firms and payment processors. These partners only see what they
need to complete their specific task.
We also use Google services for advertising and analytics. Google may
use cookies to show you ads based on your visit to
Scrawlaura. You can manage these settings through your browser or
Google’s own preference tools.
Security and Storage
Protecting your data is a serious task. We use digital shields to keep
your information from unauthorized access. We
store your details only as long as required by law or for our business
needs.
Once the information is no longer needed for shipping or legal records,
we erase it. While no online platform is
entirely impenetrable, we work hard to maintain a secure shopping
environment.
Your Rights Under the PDPO
As a shopper in Hong Kong, you have specific rights regarding your data.
You can ask to see the personal information we
hold about you. If any details are incorrect, you have the right to
request a correction.
To do this, please contact us at support@scrawlaura.com.
We will respond to
your request within the timeline required by
Hong Kong law. You can also withdraw your consent for marketing emails
at any time by clicking the link in our messages.
External Links
Our site might contain links to other websites. We do not control their
privacy rules. We suggest reading the policies
of any outside site you visit.
Updates to This Document
We might change these terms as our business grows or as laws evolve. We
suggest checking this page occasionally to stay
informed. Your continued use of Scrawlaura after changes are posted
means you accept the updated terms.
Contacting Us
If you have questions about how we handle your details, please reach out.
You can contact our team via email at
support@scrawlaura.com.
We are here to help clarify any part of this
document.
Company Name: Scrawlaura
Email: support@scrawlaura.com
Live Hours: 9AM to 5PM, HKT (Monday to Friday)
